I use Webhost4life as my hosting provider – www.webhost4life.com. I do so because they offer some great features for a very fair price. I got unlimited bandwidth, ASP.NET, Perl, SQL, Access, mySQL, Windows Sharepoint Services, etc for ~$10/mo.
I reccomend them to everyone who asks - and I was reminded today why I do that. And I was reassured that I’ve been making a good reccomendation to friends and family. You see, what’s most important to me with a service is how they treat their customers when things go “wrong”. I noticed today that I’m over my storage limit – but it’s the old storage limit (150MB) that has since been upped to 350MB. I sent one email request and in less than 11 minutes, the problem was resolved. (See the transcript of the service request below…)
They react like this *every* time I have something – whether it’s a little issue or a big issue. Thanks to Eric, the staff member that handled my issue for me. Keep up the great work!
Request Details
Call ID 57226
Status CLOSED
Logged 12/28/2004 12:14:58 PM
Priority 2
Running Out of Space
Enter Problem Description:
I'm over my 150MB limit. I thought the advance plan was supposed to have 300MB? Either way, I need to see about getting my limit increased or upgrading plans so that I have enough storage. Also, I was unable to login to the support tool with my hosting account and password. Thanks, Bob
What error message did you recieved:
Received a popup message that I was exceeding my storage limit.
User/Staff Follow-ups
Eric (staff)
12/28/2004 12:25:24 PM
Fixed, you should have 300Mb now.
Thank you for using our Hosting Service.